Help Center

Absolutely. There is nothing linking our packages back to the sender. We do not include a packing slip, and the return address is one of our many P.O. boxes across the country. If you'd like the recipient to know the package is from you, then say so in the note.

Yes!!!!!!!

We allow for custom digital notes to be attached to all orders. Notes containing hate, harassment, threats, accusations, or foul language will not be tolerated.

No. The recipient cannot read the note until the package is opened and the mess has been made!

Go to the Order Lookup page and enter your order number and email address. If your order has not been shipped yet, you can update your shipping address there.

As long as the shipping address is correct, that is all that matters. The billing address is soley used for credit card verification purposes and if your order went through, all is good!

Go to the Order Lookup page and enter your order number and email address. If your order has not been shipped yet, you may cancel your order for a full refund.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it.

Yes, unless you order postcards too. Our postcards always ship separately. If you'd like the other products to arrive separately, please place separate orders.